Novantas en la Prensa

Golden Mean — CX and Financial Reform in the EU 3rd Sep 2010 What does financial reform have to do with customer experience? Well quite a bit according to a talk I attended put on by Novantas that was led by Iain Anderson and Tim Gieles of Cicero.

Articlebase — The Battle of the Banks: Bricks vs. Clicks 2nd Sep 2010 “If you look at online adoption rates, close to 75-80% of banking customers are online,” advises Kevin Travis, a director at Novantas, a provider of management consultancy and information services to the financial services industries.

GlobeSt.com — Capital Gains Booked on FDIC Deposits Dropping 31st Aug 2010 Much of what has been happening could have been predicted, Lee Kyriacou, director of Novantas, tells GlobeSt.com: “Banks don’t have a lot of lending options with their loan-to-deposit ratio well below 100%, and they are looking to deploy liabilities against higher-earning assets.”

bank technology news — Citi’s Japanese Revolution 17th Aug 2010 “If I want to talk to someone, I can go to the Website and get an appointment at the Citibank store,” says Kevin Travis, a director at Novantas.

lansing state journal — Reform May Mean End of Free Checking 16th Aug 2010 Overdraft fees on ATM withdrawals and debit-card purchases have been particularly lucrative for banks, according to a study by Novantas LLC and Informa Research Services.

Gerson Lehrman Group — US Debit Card Debate 9th Aug 2010 Lee Kyriacou, Director at Novantas LLC, gives us a broad analysis on the US Debit Card transaction momentum.

upi.com — Free Checking May Be a Reform Victim 9th Aug 2010 The increasingly lucrative overdraft side of the banking business has recently become an $18 billion to $23 billion-a-year business for banks, said Novantas LLC, a consulting firm in New York.

Examiner.com — Hackers Attack Your Bank Accounts 31st Jul 2010 Online banking, used by most Canadian households, is not as safe as the standard face-to-face practices of the past, bank consultant group Novantas reported.

third age — Computers & Banking Aren’t as Secure as Some Think 31st Jul 2010 Computers and the Internet are used for a variety of tasks by most U.S. households. Yet online banking is not as safe as the standard face-to-face practices of the past, bank consultant group Novantas reported.

	USA TODAY — Banks Seek Customers’ Help to Stop Online Thieves 30th Jul 2010 About 80% of U.S. households have come to do their banking over the Internet, banking consultancy Novantas says.

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